A Custom Command Center for an Online Transmission Retailer

The Challenge

Twisted Torque sells transmissions online, with orders averaging over $4,700 each: complex specs, compatibility rules, custom build-sheet requests, and heavy-freight shipping across states. Off-the-shelf e-commerce platforms failed on every front that mattered, and the owner needed everything running behind one login instead of a patchwork of disconnected tools.

What We Built

We built a complete custom platform: a real-time command center covering product management with tiered pricing, full order processing, heavy-freight shipping, and a built-in marketing toolkit with coupon systems, Google and Facebook product feed integration, and a blog engine. A customer and CRM layer handles profiles, newsletters, and automated abandoned-cart recovery inside the same system.

The Result

One platform now runs products, orders, customers, and shipping with no tool-switching. Product pages carry a 100/100 SEO score, abandoned-cart automation has surfaced 100+ recoverable sales opportunities, and the client owns the platform outright, a business asset rather than a rented subscription.